FAQs

If you have other questions we weren’t able to address here, feel free to email.

Shipping

We proudly offer FREE shipping on all orders within the USA via UPS. Enjoy secure, reliable delivery straight to your door with no extra costs. Whether you're purchasing a small accessory or a statement piece, we ensure your order is handled with the utmost care and arrives on time. Tracking details will be provided, so you can follow your package every step of the way!

We ship worldwide to nearly every country. For international orders shipping outside of the US, we offer a low flat rate shipping fee of $45.00USD via DHL for orders weighing 2lbs or less (Dimensions: 10"x6"x3"). Some countries may not qualify for $45 flat shipping. Orders shipped outside of the United States may be subject to import taxes, customs duties, and fees levied by the destination country.

For international orders weighing more than 2lbs (approx. 0.91kg), we offer discounted shipping rates via DHL or UPS Global Express (prices may vary by carrier). Please contact us at service@alamodeonline.com for additional details.

*For an average order of $100.00USD a package will usually consist of approximately 20 pieces and usually weigh less than 1lb. For an average order consisting of 50 pieces, a package weighs approximately 1lb. (Please note that product weights vary by style.)

Most of the items will be delivered in 4-7 days.

*Please note that orders placed during the Thanksgiving, Christmas and New Year holiday weekend may be delayed by one business day due to high order volumes.

Payment

We strive to make your shopping experience seamless by offering a variety of payment options. You can pay securely using PayPal, Venmo, or choose our flexible Pay Later option. We also accept all major Credit and Debit cards, ensuring a smooth checkout process no matter how you prefer to pay. Your convenience and security are our top priorities!

Once the Item is shipped we send the tracking details to your email.

At the moment, we accept PayPal, Venmo, Pay Later, and all major Credit and Debit cards. These options offer flexibility, security, and convenience for your purchase. If you’re looking for an alternative payment method, we recommend using one of these trusted platforms to complete your order smoothly.

Orders & Returns

Any changes or cancellations to orders must be received before 3:00PM PST before the order is shipped. If an order was placed on the weekend/Holiday, changes or cancellations must be received before 3:00PM PST the following business day. NO EXCEPTIONS.
To change or cancel your order, please email us at support@jewelryhamper.com

No, you don’t need an account to place an order! We offer a guest checkout option, allowing you to shop quickly and easily without creating an account. However, creating an account allows you to track your orders, save your details for faster checkout, and enjoy exclusive member perks!

We want you to love your purchase! If you’re not completely satisfied, you can return your item within 14 days of delivery. to know more please check our return policy - https://jewelryhamper.com/refund_returns/

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